Healthy hair starts at the scalp. Your first visit begins with a Crown Intelligence™ assessment, a hands-on check of your scalp and hair with photos to track your results. Then a clarifying cleanse, deep conditioning, steam and scalp massage, finished with small-medium two strand twists, a low-manipulation style that protects your ends and supports length retention. You go home with a simple Crown Plan made for your hair. Please arrive with your hair detangled.